About Us

Our Leadership

Dr. Monica Dominguez

CEO & Head of Client Success

Dr. Monica Dominguez, Doctor of Business Administration, is a strategic leader with more than 20 years of experience strengthening the business and operational foundations of organizations to achieve long-term, sustainable growth. Her career spans both a Fortune 100 Financial Services organization and small to mid-sized companies, giving her a rare breadth of perspective and the ability to adapt proven strategies to diverse business environments. Dr. Dominguez specializes in equipping independent medical practices with the capabilities, high-performing teams, and operational discipline needed to thrive in today’s complex healthcare landscape. Known for building trusted relationships with physicians, staff, and stakeholders, she ensures that every initiative aligns with both clinical excellence and business viability. Her cross-industry background has honed her resilience, adaptability, and strategic insight, enabling her to deliver measurable value across organizational boundaries. By fostering unity and clarity of purpose, she empowers practices to navigate change, optimize performance, and achieve sustainable success—allowing them to focus on delivering exceptional patient care.

Marc Dominguez

Practice Consultant

Marc Dominguez, M.B.A. is an accomplished MSO Practice Consultant with more than 25 years of experience in sales, marketing, and entrepreneurship. Throughout his career, Marc has built a reputation for helping clients achieve measurable success by combining strategic insight with a hands-on, results-driven approach. His diverse background spans launching and growing businesses, leading high-impact marketing initiatives, and developing innovative sales strategies that drive sustainable growth.


Marc’s work is grounded in a deep understanding of how to position organizations for long-term viability—whether by strengthening brand presence, optimizing operational performance, or uncovering new revenue opportunities. Known for his ability to connect with clients, understand their unique challenges, and deliver tailored solutions, Marc is committed to empowering small and mid-sized medical practices to thrive in an increasingly competitive healthcare landscape. His entrepreneurial mindset, coupled with his strategic acumen, makes him a trusted partner for physicians and practice leaders seeking to elevate performance, expand market reach, and deliver exceptional patient experiences.

Our Values

Patient Centric

Every service we offer is designed to enhance the patient journey. We align our strategies with the physician’s vision for care, ensuring that operational excellence translates into meaningful, compassionate experiences for every patient, every time.

Integrity

We operate with transparency, accountability, and respect—because trust is the foundation of every thriving practice and every healthy community. Our commitment to integrity ensures that every solution we deliver reflects the highest ethical standards and honors the physician’s vision.

Service

We serve with purpose, not just process. Our team is dedicated to supporting physicians with responsive, personalized service that enables them to focus on what matters most—caring for their patients and strengthening the communities they serve.

Raising the Bar

We challenge the status quo of traditional MSOs by integrating innovation, strategy, and heart. Our goal is to elevate independent practices beyond survival—toward sustainable growth, exceptional care, and lasting impact.

Our Mission

Our mission is to empower independent medical practices to realize their unique vision for patient care—because when physicians lead with purpose, communities thrive. We deliver integrated services that go beyond operations, aligning every solution to the patient experience and helping practices grow with impact, integrity, and heart.

We’re not just an MSO—we’re your strategic partner in patient-centered practice transformation. While others focus on compliance and operations, we integrate every service around your vision for the patient journey—empowering you to elevate care, grow your practice, and lead with purpose. Let’s build the practice your patients deserve and your legacy demands.

Our Value Proposition

Our Vision

To reimagine the future of independent medicine by guiding every practice toward becoming a beacon of patient-centered excellence—where physicians shape care with clarity, communities flourish with health, and every experience is delivered with intentionality, innovation, and heart.

Rapid Claim Processing

Claims are reviewed for accuracy and full required information, then submitted to clearinghouse for scrubbing quickly after the patient visit.  We’ll stay up-to-date with all your payers’ requirements so “clean” claims are submitted and paid the first time.

Claim Follow Up

Receivables and claim balances are monitored to identify and address any payment delays.  We are diligent with follow up and go after every dollar.  Supporting documentation is submitted when necessary.

 

Denial Management

If a claim is denied, we will investigate and re-submit with the correction or appeal immediately. The practice will be notified and we will work to eliminate future denials. No claims are written off without consent.

Payment Posting

We post ERA’s and EOB’s to maximize accuracy and speed of billing cycle. Our billing software automates the revenue cycle from primary insurance to secondary and then to the patient (when applicable) so no steps are missed.

Patient Statements and Payments

We can handle all your patient billing and inquires including easy patient statements, payment plans, and online bill-pay.

Comprehensive Reporting

Highly detailed reports with colorful charts and graphics tracking the status of every claim and showing the level of productivity of your practice. Receive monthly and annual financial analysis and review of Key Performance Indicators.

We can provide hundreds of reports. See the examples below.

Our expert medical billing specialists will optimize your practice's revenue cycle.